Refund Policy

1. Scope

1.1. This Policy applies to the digital products of BEAUTY CODE by INNA purchased at https://beautyscode.com:

• the THE SKIN CODE package;
• the PRODUCT INDEX PLUS subscription.

1.2. The Seller is Individual Entrepreneur (FOP) Mykola Mykolaiovych Zhurylo. Payment is made through WayForPay.

1.3. Once successful payment is confirmed, the purchased materials are available in the MY BEAUTY CODE personal account.

2. Grounds for a request

The Buyer may contact us if:

• the digital content was not supplied after payment;
• access to the materials in MY BEAUTY CODE does not work;
• a file is technically damaged;
• the product materially differs from its description;
• there are other grounds for consumer protection under the applicable law.

3. How to make a request

Write to beautycodebyinna@gmail.com with the subject "Refund", stating:

• the email address used for the purchase;
• the product;
• the date and amount of the payment;
• the order ID (if available);
• a description of the problem.

Please do not send your full card number, CVV code or passwords.

4. Handling of requests

4.1. The Seller checks the payment and the access. Where this is consistent with the Buyer's rights, the Seller restores access or provides a working file.

4.2. Where there are legal grounds, the Seller makes a refund or a proportionate price reduction.

4.3. Lawful refund claims are met within a reasonable time, and no later than 14 days after receipt of a proper claim or notice of withdrawal, in the cases provided by the Law of Ukraine "On Digital Content and Digital Services".

5. Refund method

5.1. Refunds are made by the same payment method and in the same currency as the original payment, unless otherwise agreed with the Buyer and permitted by law.

5.2. No fees are charged to the Buyer for a lawful refund.

6. Change of mind about a THE SKIN CODE purchase

6.1. Before payment, the Buyer gives separate consent to the immediate supply of the digital content (clause 6.2 of the Public Offer).

6.2. Once access has been provided, whether the Buyer may withdraw from the contract for a change of mind is determined by the mandatory rules of the law governing the purchase concerned.

6.3. The Buyer's rights where the digital content is not supplied or does not conform, and any other rights that cannot be limited under the law, always remain.

7. PRODUCT INDEX PLUS subscription

7.1. The Buyer may cancel the subscription at any time in the MY BEAUTY CODE personal account. After cancellation, no new charges are made, and access continues until the end of the paid billing period.

7.2. Cancelling the subscription does not, in itself, give rise to an automatic refund for a paid period that has already started.

7.3. Refunds for the subscription are made in the cases provided by law, in particular where the digital content or service is not supplied or is not properly supplied.

8. Seller's contact details

Individual Entrepreneur (FOP) Mykola Mykolaiovych Zhurylo.

• RNOKPP: 3033400456.
• Address: 14 Kropotkina Street, Zhovti Vody, Ukraine.
• Email: beautycodebyinna@gmail.com.
• Website: https://beautyscode.com.